News + Insights
Hotelier of the Month Jorge De Jesus – Beaverbrook, Group General Manager
Read Time (2 mins)
Meet a leading star in the hospitality industry. Beaverbrook’s Group General Manager Jorge De Jesus has built an esteemed career at Hyatt. For the last three years he’s headed up the team at Beaverbrook bringing glamour and romance to the Surrey Hills. Most recently he’s overseen the opening of the stylish Beaverbook Townhouse in leafy Chelsea.
What would be your top tip for someone starting off in their hospitality career?
Be interested, not interesting... Learn as much as you can, as fast as you can, and take calculated risks.
What's the best thing about the Hospitality industry?
It’s an industry of opportunities. There are career opportunities in so many different disciplines, and there are opportunities to make a difference to our guests, our employees, and our owners.
What's the most important feature of a hotel website in your opinion?
There are two - the first impression, and the user experience. The first impression is paramount, it must be carefully curated to reflect the brand and be up to date with here and now. The user experience must be simple, intuitive, and speedy.
What future hotel technology excites you?
I am always excited about technology, whether it is something that enables employees to personalise our guest’s experience or further their personal development. I am also a fan of any technology that empowers our guest to be in full control of their experience and that offers them a seamless journey from pre-arrival to post-stay.
What are your growth plans for the next 12 months?