1. About Us

The story behind Journey, hotel ecommerce and technology

“From revolutionising the technology landscape to helping hoteliers say goodbye to OTAs for good, we’ve been shaking up the industry for over a decade.”
Simon Bullingham

Company snapshot


140 +

A team of innovators, strategists, storytellers, and engineers who have a passion for hotels and tech.



We live by our ‘big enough to cope, small enough to care’ culture.



While we’re proud of our history, we’re loyal to our future and not our past.



With 750 clients and counting, we're a trusted partner in digital growth for hotels.


62 m

Last year alone, our clients gained 62 million bookings through our technology and services.

How we help hotels stay ahead

Our four pillars represent what we do. Together, they are a foolproof solution, making the digital future better for hotels.


With our innovative tech, we create online experiences that resonate - for both our hoteliers and their guests.


The ecommerce market is expanding, but we're helping hoteliers stay ahead. Like retail brands, our tech means hotels can make their experiences 'shoppable'.


From managing your onsite facilities to taking bookings over the phone, we make hoteliers’ lives easier and more productive.


We're always looking for new ways to improve performance so that hotels can too. Your success is our success - and we truly mean that.

Your digital future starts here

Explore careers

Harriet McCarroll

Director of Client Services

“The opportunities Journey's presented me over the years have enabled me to establish a true career for myself and progress at a rate that I couldn't ever have imagined. I feel valued and that my contributions each day actually make an impact on the business.”

Ollie Walker

Digital Copywriter

“I started at Journey when I was fresh out of university, and over the last few years, I've been given every opportunity to develop and learn. We work collaboratively as a team, with plenty of opportunities to share expertise and passions.”

Camille Patricot

Head of Product Performance

“I've been fortunate enough to work in multiple departments at Journey and have thrived in the collaborative environment. Working in performance-focused roles during such an exciting time in Journey's own growth as a business has been really rewarding.”

Tanya Akther

Product Owner

“During my time at Journey, I've not only had the opportunity to discover new paths but have also been provided with the essential assistance, tools, and education to flourish - all while feeling deeply integrated into the team.”

Bex Wilkins

Culture & Wellbeing Manager

“I take immense pride in my work at Journey. It's truly fulfilling to have the whole team's support as we implement a strategy centred around employee culture and wellbeing, and to see the progress of individuals who've joined Journey and seized the opportunities for development.”

Dan Bailey

Digital Marketing Executive

“I'm proud to be part of Journey. The supportive and innovative environment here has allowed me to grow both personally and professionally, making it an exceptional place to work.”

Sean Clarke

Web Developer

“During my time at Journey so far, I've thrived in its dynamic culture. The emphasis on growth and teamwork has enabled me to excel professionally. I'm truly grateful for the invaluable experience and opportunities for personal development.”