1. About Us
  2. Careers

Digital, ecommerce and agency careers.

© 2024 Journey Ltd

Think of your role here as more than just a job; it's about shaping your future, one hotel at a time. We're a team of innovators, strategists, storytellers, and engineers, all with a few things in common. We love hotels, we get results, and we provide great online experiences for hoteliers and their guests. Our work can be challenging, but we're firm believers that when you love what you do, you do it well.

In it together

Whether it's pushing the boundaries for our clients or providing the tools for a team to excel, every challenge overcome relies on our unity. We've got each other's backs.

Driven by success

At the heart of our work is our clients' success. Every action and decision we make is for them. When they win, we all win.

We're pioneering

We're not satisfied standing still. We're always looking to the horizon, ready to push boundaries and create change. After all, the biggest risk is not taking any.

Join our teams


In this team, you’ll be building and transforming websites and technology for hotels, ensuring they’re built with user experience and conversion in mind.

Account Management

Like a hotel’s front-of-house, this team works directly with our clients, building strong relationships and ensuring they get the most out of our products and services.

UX & Design

Where innovation meets artistry, every pixel tells a story, and the guest is at the centre of every decision. Join a team of inventive minds and skilled hands.

Performance & Data

If you’re all about data and thrive off results, join a team that helps hotels stay ahead of the competition through analytics and digital performance.

HR & Culture

This team is key to supporting the development and wellbeing of every single person in our company. But as well as shaping our culture, they know how to throw a good party.

Product & Project Management

Organisation and planning your thing? Join a team that is key to seamless client experiences across our projects and product onboarding.

Production & Delivery

As the masterminds behind our day-to-day operations, you'll be joining a team responsible for everything that keeps our business and processes running smoothly.

Content & Creative

Join a team that tells stories through visual and written content, lets no typo slip through the cracks, and builds brands that cut through the noise.

Legal & Finance

Mastering our budgets, solving any problem with a spreadsheet, and perfecting our legal processes - just a handful of things you'll be responsible for in this team.

Business Development

You’ll discover new opportunities to increase revenue, build lasting relationships, and know just how to put a smile on our clients’ faces when you join this team.

Client Support

This team of empathetic and understanding people know our tech inside out. Become our clients' go-to for support, so they can become experts, too.

Life at Journey

Ollie Walker

Digital Copywriter

“I started at Journey when I was fresh out of university, and over the last few years, I've been given every opportunity to develop and learn. We work collaboratively as a team, with plenty of opportunities to share expertise and passions.”

Bex Wilkins

Culture & Wellbeing Manager

“I take immense pride in my work at Journey. It's truly fulfilling to have the whole team's support as we implement a strategy centred around employee culture and wellbeing, and to see the progress of individuals who've joined Journey and seized the opportunities for development.”

Camille Patricot

Head of Product Performance

“I've been fortunate enough to work in multiple departments at Journey and have thrived in the collaborative environment. Working in performance-focused roles during such an exciting time in Journey's own growth as a business has been really rewarding.”

Sean Clarke

Web Developer

“During my time at Journey so far, I've thrived in its dynamic culture. The emphasis on growth and teamwork has enabled me to excel professionally. I'm truly grateful for the invaluable experience and opportunities for personal development.”

Dan Bailey

Digital Marketing Executive

“I'm proud to be part of Journey. The supportive and innovative environment here has allowed me to grow both personally and professionally, making it an exceptional place to work.”

Becky Sims

Business Development Manager

“My time working at Journey has given me lots of opportunities for professional growth, and I genuinely feel my experience and expertise in the industry are utilised daily.”

Harriet McCarroll

Director of Client Services

“The opportunities Journey's presented me over the years have enabled me to establish a true career for myself and progress at a rate that I couldn't ever have imagined. I feel valued and that my contributions each day actually make an impact on the business.”

Lisa Buttle

Sales & Partnership Director

“When I joined Journey six years ago, I was part-time. I loved the flexibility that they offered whilst my children were young. I find my role so rewarding as we make such a positive impact within the industry and we have an incredible team who are so passionate about what they do.”

Mark Parker

Senior Designer

“The atmosphere at Journey is electric, filled with passionate and engaged individuals who inspire and motivate every day. It’s a workplace where collaboration and creativity flourish, making it a great environment for growth.”

Tanya Akther

Product Owner

“During my time at Journey, I've not only had the opportunity to discover new paths but have also been provided with the essential assistance, tools, and education to flourish - all while feeling deeply integrated into the team.”

Zach Campling

Product Support

“I love the importance Journey places in creating a good workplace culture and for internal upskilling. I have been given an incredible amount of opportunities to learn and progress throughout my career here. I can't wait to see what comes next for Journey.”

Why work
at Journey

Whether we’re sharing ideas, skills, or snacks, we’re in it together.



Flexible working

Our two offices are perfect for collaborating and getting into the zone. But we're proud to offer flexible working throughout the business. More on this when you apply.


Generous holiday and your birthday off

We offer a generous amount of annual leave, including all bank holidays and an extra day for your birthday. Because who wants to work on their birthday?


Employee life insurance

If the worst should happen, then know your loved ones will be looked after with our employee life insurance.


Journey Scholarship

Twice a year, £1,500 tax-free cash is up for grabs. Show us how you'd use the money for yourself or your team for a chance to win. Get thinking!


Company off-sites

A few times throughout the year, we meet up somewhere nice to do team workshops and get to know different people in the business. And the best part? There's always a big party to finish the day.


Hotel discounts

A huge plus for working with luxury hotels is that we get to experience them. Check out the company perks on Perkbox to access these discounts.


Personal development budget

Each member of the team is allocated a budget of £1,000 towards personal development, helping you take the next step in your career and achieve your goals.


Volunteer days

Once a year, everyone gets a paid-for volunteer day for a chance to work with a charity close to their heart.


EAP and mental health first aid

We offer a free helpline for anyone in the company who needs work- or home-related support. Plus, our Mental Health First Aiders are always there when you need them.