Cloud-based membership management system for hotels, spas and resorts

Spend more time on members and less on management

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  2. Journey EMS
  3. Memberships

A seamless, stress-free central solution to managing your membership database. With our membership module, you'll see better staff productivity, better revenue, and better member retention.

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The flexibility to do more

Operate better

Easily manage your members’ registrations, cancellations and contracts anytime, anywhere. And because you save time through automating management, you’ll have more time to focus on your members.

Grow your members

Grow your database with a single platform. Applying for memberships is easy, so users always have a great first impression. And your members can update their details, view benefits, and make payments in one place. Simple.

Don’t take our word for it

“The team was a pleasure to work with. The platform takes pressure away from phones at the hotel, and within minutes of going live, we had bookings being made!”
Review by Rafi Bejerano Sopwell House
“It’s exactly what we were looking for. It’s so quick and easy for clients and the spa team to use. It helped take spa bookings to the next level in terms of experience for clients.”
Review by Lucy Morris Slieve Russell Hotel
“Journey’s EMS controls all aspects of the Clubs Leisure Membership. The system allows easy access to a suite of reports to view the financial and operational aspects of the club. All direct debits are processed via the system enabling seamless monthly forecasting.”
Review by Dave Heap Macdonald Hotels & Resorts

THE FEATURES THAT SIMPLIFY MEMBERSHIPS MANAGEMENT

Cloud-based

Access our flexible and cloud-based platform anytime, anywhere.

Registration and Cancellations Display

Your members' registrations, cancellations and contracts are easily searchable and all in one place.

Member profiles

Member information can be saved and accessed through a single login.

Loyalty schemes

Set tiered memberships and offer loyalty schemes for facilities.

Membership renewals

Automatically collect Direct Debit payments from members.

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Golf

Ensure your golf facilities are kept busy and easy for your team to manage.

Spa

Set up treatments, packages and make every area of your spa bookable.

Facilities

From your tennis courts to our hot tubs, manage and monetise your facilities.

Fulfilment

Manage your inventory and orders, while making operations more efficient.

Activities

From off-road driving to yoga and more, manage all your time-based activities.

Drop us a line

Let’s change the game together

If you’re looking for a partner to help take your hotel to the next level, let’s chat.

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