Creating a family of online personalities that inspire bookings.
WORK
The Lucky Onion — eCommerce / Marketing
Services
- Experience Design / UX / UI
- Brand Elevation
- Digital Marketing
Overview
The Lucky Onion is a family of design-led hotels and country pubs, owned and run by husband and wife duo, Julian and Jade Dunkerton. They represent a seasoned version of Cotswold culture, stylish without any snobbery. Each property embodies the standards of the city with the hospitality of the country.
Challenge
We were briefed to create an online presence and digital marketing strategy accessible enough to accommodate every house in the group whilst showcasing their individuality and varied USPs.
Approach
Firstly, the team formed online brand personas for each property individually, taking into account tone, style, and the signature experiences offered at each hotel or restaurant. This approach, alongside a carefully considered user experience and booking strategy, created the foundation for creating individual property sites that were unmistakably Lucky Onion. We then looked at the online marketing activity. Creating marketing campaigns that balanced individual character with increasing the recognition of the main brand. Through creative concepts and brand cross-pollination, we continue to achieve impressive ROI and conversion.
Journey were exceptionally detailed, enthusiastic and professional, delivering substantial results including a 101% increase in online revenue for No.131.
Laura Egan
Marketing Manager
Results
- Conversion Rate
- 17%
- Direct Revenue Increase
- 101%
- Traffic Increase
- 36%