As of July 10, Instagram has opened its content up to Google search indexing. That means reels, posts and profiles from public professional accounts can now appear in search results. A shift with big implications for how guests find information about your hotel. Here is what you need to know, along with the steps to take.
What’s changed on Instagram?
Until now, Instagram's content was mostly hidden from Google, and Instagram’s policy was to request that search engines not index its content. From July 10, public content from professional accounts is now eligible to appear in Google Search by default. Users can opt out of search engine indexing by updating their privacy settings preferences.
Why this matters for hotels
Your website content needs to work harder.
With social media posts now appearing directly in search results, your website must offer content that adds more value, not just mirrors what’s already out there.
That means:
Writing clear, concise answers to common guest queries
Structuring content for search (and AI) visibility
Highlighting what makes your property different, whether it’s local walks, spa treatments or five-star concierge service
AEO (Answer Engine Optimisation) matters, too. AI-driven search tools increasingly surface short, structured content that directly answers questions, so make sure your content is built to be found and understood.
Visual content now drives discovery.
Search is no longer just about text. With Instagram Reels and TikTok videos now appearing in results, travellers are discovering hotels through image and video-led content before they ever reach your site.
What performs:
Natural, lifestyle visuals
Behind-the-scenes or “real guest” moments
Short-form video content with a compelling narrative
Avoid stock photography and overly staged shots.
Guest-generated content shapes first impressions.
Public posts from your guests could now outrank your own branded content. A dreamy spa suite reel might bring new high-end guests through your doors. But a low-quality photo or critical post could show up first and affect perception. That makes user-generated content (UGC) a key part of your SEO strategy. It also introduces new challenges:
You have less control over your brand narrative
Guests, creators and third-party platforms now help shape your online presence.
Content lives longer, beyond the app, into the SERP (Search Engine Results Page)