Beyond The Room

  1. ecommerce

Your blueprint to greater profitability.

Hospitality has evolved. Today’s guests demand more than just a room—they seek tailored, unforgettable experiences. Our latest whitepaper, "Beyond the Room: Retailing Experiences to Drive Hotel Profitability," reveals how hotels can adapt to these changing expectations, unlocking new revenue streams and thriving in the modern experience economy.

What’s inside?

Highlights:

  • Think like a retailer: Learn how adopting a retail mindset can boost revenue.

  • Modern guest expectations: Discover why personalisation is the ultimate luxury.

  • Ecommerce insights: Strategies to make your hotel fully shoppable online.

  • Case studies: See how hotels like The Coniston achieved 70% growth in direct bookings.

  • Actionable takeaways: Drive ancillary revenue and enhance guest experiences.

Grab a copy

Further reading

24 Nov. 25
Insight

Beyond Black Friday: Turning seasonal voucher sales into year-round profit

11 Nov. 25
Insight

Hotel marketing trends to watch in 2026

07 Nov. 25
Insight

The new guest journey: how AI is rewriting search, discovery & performance marketing for luxury hotels