Gifted Birthday: Terms and Conditions

The Promoter

The Promoter is: Journey Hospitality of Elmstone Business Park, Elmstone Hardwicke, Cheltenham GL51 9SY (company number: 07413674).

The offer

The title of the offer is 'A Gift For You'

Consider This Our Gift to You

You have been selected for free access to Gifted (Journey Vouchers) (Worth £6,000)

Includes a waived £3,000 set-up fee and £3,000 annual platform fee.

Digital vouchers and self-fulfilment only.

1. The Offer

The selected property will receive complimentary access to the Journey Vouchers platform for twelve (12) months from the agreed contract start date. Applicable to new Gifted clients only.

This prize consists of:

  • A waiver of the Journey Vouchers set-up fee, valued at £3,000 (excl. VAT); and

  • A waiver of the annual platform fee for the first year, valued at £3,000 (excl. VAT).

The offer applies to Digital Vouchers and/or Self-Fulfilment only. Postal or physical voucher fulfilment services are not included.

At the end of the 12-month complimentary period, standard pricing will apply unless otherwise agreed in writing.

2. Fees not included in the offer

The prize covers the set-up fee and the first year’s annual platform fee only.

All other fees remain payable and are not included.

These include, without limitation:

Payment Gateway & Merchant Fees

Journey Product(s) and, or Platform require(s) the use of a Stripe Payment account. Stripe have their own terms found at https://stripe.com/gb/privacy which must also be agreed to by all parties upon signing up to a Stripe account.

Not included within the prize are:

  • Merchant and gateway transactional fees

  • Any additional Stripe fees in accordance with Stripe’s own terms and pricing

  • Any dispute fees or chargeback fees

Stripe’s terms are available at: https://stripe.com/gb/privacy

Journey Voucher & Platform Usage Fees

All prices exclude VAT unless stated otherwise.

Luxury Digital Vouchers (LDV)

  • £1.99 (inc. VAT) per send charge, payable by the end-user

  • One (1) complimentary round of amendments included in the LDV design process

Voucher Extensions

  • £5 per extension

Data Imports

  • £100 per 1,000 vouchers

Training

Training for you and your team is included as standard and recorded for you to refer back to. This will be shared with you after the training session alongside all our help documentation and support centre.

Third-party integration fees may apply.

3. Payment Terms

  • All prices shown exclude VAT unless stated otherwise.

  • Annual fees and set-up fees (where applicable outside of this prize) are payable on order.

  • Prices are subject to change in accordance with Journey’s standard terms and conditions.

  • Special terms may be subject to scope and agreement.

4. Legal & Contractual Framework

The prize and subsequent platform use are subject to:

Acceptance of the prize requires execution of Journey’s standard contractual documentation and compliance with all applicable terms.

Participant(s)

The contact details of each Participant must be registered. By entering, the participant 1) gets the right to redeem and 2) agrees that Journey can use their contact details.

How to redeem

Offer dates
The offer window will run from 9am Monday 22 June 2026 (the “Opening Date”) to 5pm on Wednesday 1 July 2026 (the “Closing Date”) inclusive.

No purchase necessary
There is no entry fee and no purchase necessary to redeem the offer.

The Promoter will not accept the following entries
Responsibility for entries that are lost, mislaid, damaged or incomplete, regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

Terms and conditions
By submitting a redemption entry, you are agreeing to these terms and conditions.

Eligibility

Eligibility to enter
In order to redeem the offer, you confirm that you are eligible and eligible to claim any offer awarded. The Promoter may require proof of eligibility in order to enter the competition.

The Promoter can not accept redemption entries that are:
completed by third parties;

(a) have been altered, forged or tampered with;

(b) incomprehensible or incomplete.

The offer

Number of offers
There is 1 offer of a Journey Vouchers platform free for a year, valued at £6,000 subject to terms and conditions.

Offer supplier
The offer is supplied by Journey.

The offer is non negotiable or transferable.

Upon contract execution Journey will initiate the standard digital voucher onboarding process.

Hotelier

Contact the hotelier
The Promoter will contact the hotelier personally as soon as practicable after the redemption date, using the email address provided with the form.

Limitation of liability

Insofar as is permitted by law, the Promoter, its agents or distributors will not be responsible or liable to compensate or accept any liability for any loss, damage, personal injury or death occurring as a result of participation or taking up the offer except where it is caused by the negligence of the Promoter, its agents or distributors (whether acting in their individual capacity or as part of a group) or that of their employees. Your statutory rights are not affected.

Ownership of redemption entries and intellectual property rights

Redemption entry
All redemption entries and any accompanying material submitted to the Promoter will become the property of the Promoter on receipt and will not be returned.

Redemption entry
By submitting your redemption entry and any accompanying material, you agree to:

(a) Assign intellectual property
assign to the Promoter all your intellectual property rights with full title guarantee; and

(b)waive all moral rights, in and to your redemption entry and otherwise arising in connection with your entry to which you may now or at any time in the future be entitled under the Copyright, Designs and Patents Act 1988 as amended from time to time and under all similar legislation from time to time in force anywhere in the world.

Data protection and personal information

The entrants personal data provided to the Promoter, will be collected and processed by the Promoter, in order to administer and fulfil the Promotion. The Promoter will only process personal information as set out in the Privacy Policy. If the entrant chooses to opt-in to future marketing, the Promoter will use the entrants personal data for marketing purposes (see our Privacy Policy for more details). You can opt out at any time. See also condition 6.3, with regard to the announcement of winners.

General

Breach of terms
If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, suspend or terminate your participation in the competition.

Promoter’s right
If it becomes necessary to do so, the Promoter reserves the right to void, suspend, cancel or amend the offer.

Governing law
These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.