In November 2019, Monart Spa, Ireland's flagship destination spa brand, opened its first UK venue. They chose our spa management system to ensure exceptional guest experiences and comprehensive business intelligence reporting from day one of operations.
After expansion to the UK, driven by the success of its original Irish venue, Monart Spa was keen to continue its reputation for delivering a premium customer experience at every touchpoint, starting with the guests' booking process. The decision to install our EMS was key to achieving this goal.
Installing our EMS was essential in providing the spa team with the ability to build meaningful guest profiles, securely manage guest, supplier and payment data, and maximise the use of its space and therapist hours.