Date | Standard Support Hours | Business Critical Support Hours |
Mon - 23/12/2024 | 09:00-17:30 | 08:30-20:30 |
Tues - 24/12/2024 | 09:00-17:30 | 08:30-17:30 |
Wed - 25/12/2024 | CLOSED | CLOSED |
Thur - 26/12/2024 | CLOSED | CLOSED |
Fri - 27/12/2024 | 09:00-17:30 | 08:30-20:30 |
Sat - 28/12/2024 | 09:00-17:30 | 08:30-20:30 |
Sun - 29/12/2024 | CLOSED | 08:30-20:30 |
Mon - 30/12/2024 | 09:00-17:30 | 08:30-20:30 |
Tues - 31/12/2024 | 09:00-17:30 | 08:30-17:30 |
Weds - 01/01/2025 | CLOSED | CLOSED |
Thurs - 02/01/2025 | 09:00-17:30 | 08:30-20:30 |
From onboarding to product updates, our Support Team help hoteliers become experts at our tech, too
Supporting your growth, throughout the journey
Christmas support hours
Support guides
You'll find guides for our products, here. But our Support Team will be there for you if you need them.
Sign-in
All your tools, assets, and dashboards in one dedicated place.
FAQs
You'll find answers to our most frequently asked questions right here.
Side by side
A few things you can guarantee from our Support Team: we're friendly, we know our products inside out, and we genuinely care about making your experience easier and more rewarding.
- ROAS
- 33:1
- Direct Revenue
- +40%
- Multi-Basket
- +59%
Your success is our success
We love seeing hoteliers win. Our Product Performance Team are continuously analysing data and industry insights to make sure you get the most out of our tech.
Success
Support
How we support you
Marketing tools
Access all the tools you need to increase bookings and revenue.
No surprises
Our onboarding tool allows you to see every step that you, third parties, and our team need to take, including deadlines and timescales.
How-tos and guides
A full suite of helpful guides, available to you 24/7.
Easy set-up
We'll onboard all your content, imagery and pricing over to our technology so you can concentrate on the more important jobs.
We’ll speak to third parties
Just grant your third-party provider approval for the API integration and our team will take care of the rest.
Keeping you updated
We'll keep you updated with any tech updates, and be in touch to check you've got the tools you need.
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