Revolutionising hotel performance through industry-first technology.
Bespoke technology built exclusively for the hospitality and travel industry.
Hotel Technology Specialists
Maximise revenue through industry-first technology.
With the right technology, automation tools and data insights, hotels can increase direct business, enhance data management and sales opportunities, and access information that will positively inform their marketing decisions and reduce reliance on OTAs.
We're always looking to innovate new technology to optimise the overall performance of hotels. We have created and built custom technology products and tools to make it easy for hotels to deliver an engaging digital experience, manage their e-communication platforms and marketing campaigns and organise their digital assets via a centralised area, giving them access to data dashboards and industry benchmarks to be able to measure online results against KPIs and goals.
eCommerce Platform - OneJourney™
Introducing OneJourney – the online reservation platform that simplifies the hotel booking process to just one basket, one checkout, and one purchase. OneJourney is an industry first, allowing guests to browse, book and buy multiple services in a single transaction.
From rooms to spa treatments and everything in between, OneJourney enables guests to have a unified booking experience with one simple transaction.
Our platform integrates with best in class API connections so that you can offer a seamless booking experience without impacting your existing operations.
Our user access is simple and efficient. OneJourney tracks your direct sales in a single, centralised admin area and helps you save valuable time and resources.
Bespoke Booking Experience
With one single checkout, guests can book and buy rooms and services, add upgrades and extras, and curate a wide range of experiences - all in the same transaction.
Upsell + Cross-Sell
OneJourney helps increase your average transaction value online, driving additional revenue by seamlessly promoting upsell and cross-selling opportunities.
By providing a centralised area to view sales, online availability and inventory across multiple hotel services, less time is spent managing bookings over the phone.
Website CMS - Hotel CMS™
Our content management platform has been built exclusively for hoteliers, adopting familiar terminology, and custom features built to deliver your proposition. Hotel CMS™ provides a flexible framework to update, maintain, and optimise your online presence with ease, giving you complete peace of mind.
We speak your language, and our platform is built to update, maintain, and optimise your content with ease of use and efficiency in mind.
Hotel CMS allows you to intuitively edit your content using flexible frameworks and components, enabling your presence to evolve as your hotel does.
API integrations will all the leading booking engines enables you to channel users through the funnel effectively, from 'Discovery' to 'Decision'.
Bespoke platform modules, from conversion tools to dynamic content, that help you deliver your proposition and increase direct bookings.
Relax, we continually monitor and improve our platform to keep your running smoothly, providing a subscription for ongoing support and updates.
We have partnered with the world's leading hosting provider - AWS, to ensure your digital presence is always present. (99.95% Uptime)
- Expand Button
Customer Portal - Hotel Lobby™
One central platform to access your digital marketing account and manage your assets, contact your client success manager and keep up to date with the latest industry news and events. You can also review and analyse your marketing data dashboards, view insights and analytics quickly and effectively via a single login.
Centralised Marketing Ecosystem
As a centralised digital marketing ecosystem, Hotel Lobby gives you access to all of your eCommerce marketing tools via one single sign-up.
24/7 access to your data dashboards, reports and KPI tracking allowing you to adapt and change tactics according to real time results.
Stay in touch with your team at Journey, and keep up to date with industry news, latest technology updates, and market insights.
- Expand Button
Data Dashboards - Hotel Insight™
In the fast-changing digital landscape, real-time data gives you the upper hand when making marketing decisions. 24/7 access to your live custom-built dashboard ensures your ongoing success, allowing you to adapt and change your tactics according to the science.
Set goals and monitor progress against your targets. Continually measure and evaluate the effectiveness of your digital marketing activity through our in-depth reporting.
With access to our benchmark figures, you are able to see where you sit against industry, location and specific hotel-type averages.
Everything is tracked with full transparency, and our team is on hand to help, advise and guide you every step of the way.
We don’t leave it all to the technology. We use real people, experts in their field, to analyse your data and guide your eCommerce strategy through insights.
- Expand Button