Blog

Journey Beyond Blog

News, Opinions, Views and Thought Leadership by the Journey Crew and Guests.

Filter by category

News | 3rd April 2020

Daily Updates: COVID-19 Information for Hotels

Considering the changing landscape, we are updating our advice to hoteliers regarding Coronavirus (COVID-19) regularly. For any support enquiries regarding COVID-19, please email guidance@journey.travel or call 01242 682050 and press 0 to be directed to our helpline.   Revenue Management Last updated: 08:35, 3rd April 2020 A summary from our Instagram live session with Susanne Williams, …

Read Post

News | 24th March 2020

COVID-Council for Hoteliers – Daily Revenue Updates

  Here you can find all of our latest revenue advice for hotels during the coronavirus crisis, updated daily. Last updated: 11:25, 30th March 2020 How can I protect my existing guests and build a database? Keep your guest engagement going. It’s not about selling, it’s about showing that you’re there to help. Take away …

Read Post

News | 24th March 2020

COVID-Council for Hoteliers – Daily Gift Voucher Updates

  Last updated: 10:05, 25th March 2020 Looking at figures for both Feb and March, we have seen a very small decline in gift voucher sales (when comparing YOY results and trends since 2016), but not the steep decline that online bookings for rooms, tables and spas are experiencing. This is because when it comes …

Read Post

News | 24th March 2020

COVID-Council for Hoteliers – Daily Social Media Marketing Updates

  Here you can find all of our latest social media marketing advice for hotels during the coronavirus crisis, updated daily. Last updated: 09:03, 25th March 2020 Focus on how to get your hotel in the home to continue to keep your property front of mind, for example, sharing spa treatment tips and recipes from …

Read Post

News | 13th March 2020

How you can tap into the latest hotel social media marketing trends to elevate your brand: Part 2

In part 2 of our social trend blog post, we discuss what you should be focussing on in 2020 to make sure you are giving your guests realtime, in-the-moment access to content and the ability to select exactly what, when and how they’re accessing this content. If you’ve not read the first part of this series …

Read Post

News | 13th March 2020

Journey unveils world’s first social media stylist service

Journey launches the world’s first social media stylist service for luxury hotels and resorts, creating content to convert lookers into bookers. Just as a hotel invests in their website, architecture, and interior design, they should also invest in their brand experience across social media channels as this is often the first touchpoint for new and …

Read Post

News | 9th March 2020

How Hotels can prepare for the slow in accommodation due to Coronavirus

Considering rate, hotel policy and a strong, authoritative message to reassure wavering bookers. First things first, as a priority, be clear on your hotel policy in relation to the virus itself. It will reassure your guests to know that your due diligence is top drawer and communicating any additional measures across your hotel is a …

Read Post

News | 6th March 2020

Introducing our latest client; Bike & Boot, Scarborough

Introducing our latest client; Bike & Boot, Scarborough We are delighted to be working with Bike & Boot, a new leisure-orientated hotel brand, having launched their first hotel in Scarborough which opens in May 2020, they have plans to open more across the UK. It is an exciting time for Bike & Boot as the …

Read Post

News | 27th February 2020

RevSpa – the industry leading Spa Booking Engine

RevSpa, our industry leading Spa Booking Engine, will not only increase the amount of revenue your spa generates, but will also offer the ultimate spa booking experience for your guests. Specifically developed for spas, our conversion-led booking system will keep your spa busy and save you time and money. RevSpa is packed with features for …

Read Post

News | 27th February 2020

The Art of Hotel Drone Production

Our state-of-the-art drones allow us to capture unique shots and panoramas, and create films that are more stunning than ever before. From small handheld units to specially modified 360/VR drones, our fantastic range of unmanned aerial cameras ensure we get the best results from each location. Our pilots have experience working around the world at …

Read Post

News | 20th February 2020

Journey to Sponsor the Boutique Hotelier Power List 2020

We are delighted to announce that we are sponsoring the Boutique Hotelier Power list 2020. Launched back in 2016, the Power List is a celebration of individuals responsible for leading their hotels up and down the country and are intrinsic to the success of the UK hotel sector. Journey’s Founder and CEO, Simon Bullingham commented, …

Read Post

News | 12th February 2020

New Appointment – Susanne Williams joins the Journey

We are delighted to announce the appointment of Susanne Williams as our new Revenue and Systems Director. In this newly created role, Susanne will lead Journey’s ambitious sales growth of our revenue management department in the UK and globally. Susanne has extensive first-hand experience working within luxury hospitality, having spent over 20 years in the …

Read Post

News | 31st January 2020

Reaching the Right Audiences with Social Media Marketing | Royal Mansour, Marrakech

Background In the heart of one of the world’s most captivating cities, the Royal Mansour Marrakech welcomes you with wonder, luxury and unparalleled services. The hotel was born out of a vision to create a spectacular masterpiece exceeding the demands of today’s discerning traveller, while reflecting the true essence of Moroccan tradition. The owners of …

Read Post

News | 28th January 2020

Luxury Branding Joins The Journey

Today marks a significant milestone in the continued growth of Journey Hospitality Today marks a significant milestone in the continued growth of Journey Hospitality, the world’s leading advisory, marketing and technology company dedicated to serving leading brands in the hospitality and global travel sectors. Journey Hospitality is pleased to announce the acquisition of Luxury Branding, …

Read Post

News | 10th January 2020

Play Cupid with your Valentine’s Day gifting

With Valentine’s Day fast approaching (the first peak gift voucher selling day of the year), it’s important to be fully prepared for the potential uplift in sales. With an estimated 595 million pounds being spent in the UK, it’s no surprise that Valentine’s Day is one of the biggest shopping seasons of the year! Valentine’s …

Read Post

News | 10th January 2020

Journey to Sponsor the UK Spa Association Networking Event

We are delighted to share the news that we will once again be sponsoring the UK Spa Association, Spring networking event on Wednesday 4th March at Carden Park Hotel & Spa in Cheshire. Journey collaborate with hotels and spas around the world driving online spa revenue with our intelligent spa guest facing technology, RevSpa part …

Read Post

News | 10th January 2020

How to handle a social media crisis

We all know how influential social media can be when amplifying both good and bad news. Sometimes this can work to our advantage, but at other times, social media can be used to tarnish a brand’s identity which can then affect business. There are ways to handle a social media crisis that will make sure …

Read Post

News | 2nd January 2020

Coffee Break with Karen Fynn

Known for “getting stuff done”, this sums up Karen pretty succinctly. She’s a no fuss, pragmatic “do-er”; a quiet achiever and born problem solver. With a career that spans over 20 years in IT and software development, our Product Director is a bit of a trailblazer; pathing the way for women in positions of leadership …

Read Post

News | 18th December 2019

Introducing our latest Gifted client; Middleton Lodge, North Yorkshire

Introducing our latest Gifted client; Middleton Lodge, North Yorkshire Middleton Lodge is a Georgian country retreat set in 200 acres of stunning Yorkshire countryside. Based in Richmond, North Yorkshire, Middleton Lodge features a selection of unique bedrooms across the estate and an award-winning restaurant showcasing Yorkshire-inspired dishes, with many of their ingredients being sourced directly …

Read Post