Blog

We are delighted to announce the appointment of Susanne Williams as our new Revenue and Systems Director. In this newly created role, Susanne will lead Journey’s ambitious sales growth of our revenue management department in the UK and globally. Susanne has extensive first-hand experience working within luxury hospitality, having spent over 20 years in the …

Background In the heart of one of the world’s most captivating cities, the Royal Mansour Marrakech welcomes you with wonder, luxury and unparalleled services. The hotel was born out of a vision to create a spectacular masterpiece exceeding the demands of today’s discerning traveller, while reflecting the true essence of Moroccan tradition. The owners of …

Today marks a significant milestone in the continued growth of Journey Hospitality Today marks a significant milestone in the continued growth of Journey Hospitality, the world’s leading advisory, marketing and technology company dedicated to serving leading brands in the hospitality and global travel sectors. Journey Hospitality is pleased to announce the acquisition of Luxury Branding, …

With Valentine’s Day fast approaching (the first peak gift voucher selling day of the year), it’s important to be fully prepared for the potential uplift in sales. With an estimated 595 million pounds being spent in the UK, it’s no surprise that Valentine’s Day is one of the biggest shopping seasons of the year! Valentine’s …

We are delighted to share the news that we will once again be sponsoring the UK Spa Association, Spring networking event on Wednesday 4th March at Carden Park Hotel & Spa in Cheshire. Journey collaborate with hotels and spas around the world driving online spa revenue with our intelligent spa guest facing technology, RevSpa part …

We all know how influential social media can be when amplifying both good and bad news. Sometimes this can work to our advantage, but at other times, social media can be used to tarnish a brand’s identity which can then affect business. There are ways to handle a social media crisis that will make sure …

Known for “getting stuff done”, this sums up Karen pretty succinctly. She’s a no fuss, pragmatic “do-er”; a quiet achiever and born problem solver. With a career that spans over 20 years in IT and software development, our Product Director is a bit of a trailblazer; pathing the way for women in positions of leadership …

Introducing our latest Gifted client; Middleton Lodge, North Yorkshire Middleton Lodge is a Georgian country retreat set in 200 acres of stunning Yorkshire countryside. Based in Richmond, North Yorkshire, Middleton Lodge features a selection of unique bedrooms across the estate and an award-winning restaurant showcasing Yorkshire-inspired dishes, with many of their ingredients being sourced directly …

Introducing our latest Gifted client; Grantley Hall, North Yorkshire Grantley Hall is a luxury hotel and wellness retreat in Ripon, North Yorkshire, recently joining the prestigious Relais & Châteaux. It offers a perfect haven of uniquely combined vibrancy and serenity, fun and relaxation, and sophistication and country charm, and has been described as the ideal …

Journey Rolls out Mental Health First Aid Training for Team At Journey we take our teams well-being seriously. As part of our ongoing commitment to wellbeing responsibility, we started looking after each other’s mental health ensuring we began to increase awareness of issues and conditions that might affect us or people we work with and …

Online for just 24 hours, ephemeral content has quickly become one of the most popular ways to share content on social media. But with this type of content being shared more and more, it has become increasingly important to make sure your brand stands out against your competitors on channels like Instagram Stories. The popularity …

Journey Attend the World’s Leading Luxury Travel Event   Journey jetted off to the French Riviera to attend the International Luxury Travel Market [ILTM] in Cannes. ILTM is a global invite-only event for the luxury travel industry.  It is attended by luxury travel buyers, luxury travel exhibitors and VIP media from across the world.  Global …

Gift vouchers are best sellers when it comes to the festive season, and it’s important that you make the most of them. From Christmassy afternoon tea to out-of-the-box overnight stays, you can push all kinds of gifts and offers through GIFTED. Here are some of our clients’ favourite festive gifts: Chewton Glen | Inclusive Celebration …

Starting Out I’ve always had an affinity with words and storytelling. As a child I would invent stories, write lyrics for songs and imagined scripts for my favourite shows on television. I was fortunate to go to a great school, and specialised in the arts as soon as I could make those sorts of choices. …

So you want to sell more vouchers? Perhaps you’ve had a gift voucher platform for some time and want to revamp your current offering, or maybe you just want a little guidance to help increase sales. Listed below are some top tips to help you maximise on your offering and make the most of your …

Introducing our latest client; Hermitage Bay, Antigua Award-winning and family-owned, Hermitage Bay is the ultimate romantic hideaway. Set on a 1,200 feet long, protected, white sand beach with uninterrupted views of the Caribbean Sea, the resort consists of 30 suites with locations on the beach front or on the hillside. Hermitage Bay is well established …

Introducing our latest client; The Oberoi, Marrakech. The Oberoi Marrakech will open its doors on 1st December 2019, ahead of the grand opening we will work on the pre-launch by building the luxurious brand and showcasing the resort to audiences across Social Media platforms. The Oberoi, Marrakech is located within twenty-eight acres of Mediterranean orchards …

Journey Holdings Limited Company, VIP Worldwide to sponsor the Leading Hotels Of The World Annual Convention We are excited to reveal that once again we are sponsoring The Leading Hotels of the World annual convention.  This year the convention will take us to Marrakech. The whirl of colors, cacophony of sounds, and heady scent of …

Shooting: “History In The Making” – Brand Film for Beaverbrook, Surrey. Creative Direction: Jenna Elsby, Journey Director of Photography: David Stubbins, VIP Worldwide Camera: Paul Gay, VIP Worldwide Model: Rebecca Pearson, Journey Creative Concept:  Aside from the obvious style, beauty and grandeur of the estate, we felt that the warmth of Beaverbrook and the incredible …