Elmstone Hardwicke, Cheltenham

Social Media Executive

Salary: Dependent on Experience

Journey is a leading hotel marketing agency, revolutionising the luxury hospitality and travel Industry through creativity, incomparable Industry knowledge and digital disruption. Working with the best luxury hotels and resorts in the world, empowering growth and increasing revenue through innovation, collaboration and technology solutions


Skills required:

  • Knowledge of social media management platforms i.e. Hootsuite, Falcon, Sprout Social
  • Excellent understanding of social media channels and digital marketing
  • To be decisive, make things happen and see things through
  • Strong time management/prioritising skills
  • Demonstrable creativity and strong attention to detail
  • Experience with analytics platforms such as Facebook Insights / Google Analytics (not essential but beneficial)
  • Knowledge of the latest social media trends and algorithms
  • Exceptional communication skills with the ability to adapt your writing style across channels and clients
  • Positive attitude, detail and client-oriented with good multitasking and organisational ability
  • Ability to multitask and work well under pressure to tight deadlines

Key Responsibilities

  • Plan and manage organic social media day-to-day activities. Ensure all accounts are updated and that messaging is timely and relevant
  • Work closely with the Head of Social to deliver excellent social media marketing
  • Be accountable for a selection of client social media accounts
  • Understanding clients’ business goals and overall marketing plans in order to schedule social posts that will provide a return on investment
  • Engage in regular client communications in order to receive briefs for social scheduling and become the client’s key contact
  • Manage client expectations and present social reports to clients in quarterly meetings
  • Track and monitor the effectiveness of social media marketing and report on success
  • Work with the Digital Marketing Team on paid social strategies when needed
  • Support client success and sales teams with social media reports, idea generation and information as required
  • Ensure all content produced matches the tone and style of each client
  • Stay ahead of the game, creating new and innovative techniques to improve Journey’s social offering and researching industry-leading practices and trends

Please submit your CV and details of your interest.