We are a full service global marketing agency combining marketing, creative and technology to deliver outstanding results. Not only do we help devise tailored plans to meet your marketing goals, we deliver substantial ROI through our team’s commercial focus.
We help ambitious hotels and resorts, take control of their direct revenue.
The Journey way
Passionate about hotels
Employing only the very best talent, our team at Journey is made up of experts in strategy, creative, digital marketing and travel. Both commercially and creatively driven, we align ourselves to our client’s goals to create a purely results driven strategy.
As specialists in the hotel and travel industry we use our in-depth knowledge to identify the challenges and opportunities your business may face and provide a solution. Our role is to help you attract more guests, secure more direct bookings, and generate more revenue for your hotel.
We provide a wealth of useful marketing advice specific to running a successful hotel brand to make sure you benefit from:
- Improved guest loyalty
- A boost to your brand equity
- Lower reliance on OTAs and other third party booking channels
- A greater volume of direct bookings
- Increased conversion rates
- A clear return on your investment
Our approach is to win and retain clients as partners for the long term, rather than collaborating on a project by project basis. We pride ourselves on being open, honest and knowledgeable – and we’ll do everything we can to ensure a positive and profitable partnership with every hotel we work with.
Constantly pushing forward
We are accredited by Google and TripAdvisor, are partners of the Hotel Marketing Association, and an agency partner of Conde Nast Johansens, but above all else we’re driven to provide the best service to our many hotel clients.
We are constantly training and developing the talent we have to make sure our team are ahead of the game and always feeding their thirst for knowledge. For us, we really believe that our passion and enthusiasm are an integral part of the Journey service.
Some of our clients
We’re proud to work with an impressive collection of luxury and boutique hotels around the world. Here are just a few of our clients.
Some of our clients
Journey’s Navigate programme provides our business with a strong competitive advantage and comes with a guarantee that we generate high levels of profitabilityChris Ward, Commercial Director, Dormy House