Where hospitality expertise, digital innovation and craftsmanship collide.
People
A collective of innovators, strategists, storytellers, and engineers who live and breathe hospitality.
Simon Bullingham
CEO & Founder
Simon has a proven record in marketing, business strategy, and development. Simon is extremely results-driven and has been influential in increasing ROI for a multitude of international hotels.
Mark Reed
Managing Director + Partner
Mark has nearly 20 years' experience in the design and marketing industry, providing leadership and strategic direction to help deliver industry-leading digital solutions and ongoing ROI for our clients.
Karen Fynn
Product Director
With over 20 years' experience working in IT and software development, Karen is responsible for leading all aspects of product strategy within the Journey Tech division.
Susanne Williams
Revenue and Performance Director
With 25 years' experience in hospitality, Susanne has a breadth of knowledge in luxury hotel operations, sales and marketing, and, most importantly, revenue and performance management.
Charlie Grabe
Business Development Director
Charlie has over 10 years experience and is responsible for the growth of Journey alongside managing and developing partnerships worldwide.
Harriet McCarroll
Client Success Director
Harriet is responsible for all aspects of a client's relationship with Journey. Her commercial drive and people skills help her to build great communications with key stakeholders, and her team make sure our clients are reaching their KPIs.
James Slater
Design Director
With over 10 years’ experience, James has a breadth of knowledge, from crafting UX driven digital experiences, to brand expression and experience design. All fuelled by bold ideas and an obsessive attention to craft, which shapes Journey's creative output from strategic scrutiny to final finesse. But above all else he’s a creative at heart, inspired by great ideas, and lured by beautiful design.
Kane Wheatley
Acquisition Director
With a focus on managing the Acquisition Department to ensure traffic and bookings are obtained for our clients, Kane's all about results and is our go-to guy for all things digital, from paid media right through to SEO.
Melissa Woodley
Web Development Lead
From managing the ever-growing development team, building high-quality websites and technical scoping, to overseeing all of the development work that comes out of The Studio, Mel is passionate about making sure our clients receive the best digital experience in the industry.