Where hospitality expertise, digital innovation and craftsmanship collide.


A collective of innovators, strategists, storytellers, and engineers who live and breathe hospitality.

Simon Bullingham

CEO & Founder

Simon has a proven record in marketing, business strategy, and development. Simon is extremely results-driven and has been influential in increasing ROI for a multitude of international hotels.

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Mark Reed

Managing Director + Partner

Mark has nearly 20 years' experience in the design and marketing industry, providing leadership and strategic direction to help deliver industry-leading digital solutions and ongoing ROI for our clients.

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Karen Fynn

Product Director

With over 20 years' experience working in IT and software development, Karen is responsible for leading all aspects of product strategy within the Journey Tech division.

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Susanne Williams

Revenue and Performance Director

With 25 years' experience in hospitality, Susanne has a breadth of knowledge in luxury hotel operations, sales and marketing, and, most importantly, revenue and performance management.

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Charlie Grabe

Business Development Director

Charlie has over 10 years experience and is responsible for the growth of Journey alongside managing and developing partnerships worldwide.

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Lisa Buttle

Business Development Director

To follow

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Harriet McCarroll

Client Success Director

Harriet is responsible for all aspects of a client's relationship with Journey. Her commercial drive and people skills help her to build great communications with key stakeholders, and her team make sure our clients are reaching their KPIs.

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James Slater

Design Director

With over 10 years’ experience, James has a breadth of knowledge, from crafting UX driven digital experiences, to brand expression and experience design. All fuelled by bold ideas and an obsessive attention to craft, which shapes Journey's creative output from strategic scrutiny to final finesse. But above all else he’s a creative at heart, inspired by great ideas, and lured by beautiful design.

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Kane Wheatley

Acquisition Director

With a focus on managing the Acquisition Department to ensure traffic and bookings are obtained for our clients, Kane's all about results and is our go-to guy for all things digital, from paid media right through to SEO.

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Melissa Woodley

Web Development Lead

From managing the ever-growing development team, building high-quality websites and technical scoping, to overseeing all of the development work that comes out of The Studio, Mel is passionate about making sure our clients receive the best digital experience in the industry.

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Joe Sergeant

Lead Developer

Phil Roberts

Creative Director

Liz French

Product Operations Manager

Lance Sologub

Business Analyst

Lydia Reed

Client Success Manager

Joe Griffiths

Senior Acquisition Manager

Emma Beese

Software Support Analyst

Bex Wilkins

Office & Wellbeing Manager

Amy Thompson

Product Success Manager

Thomas White

Software Support Analyst

Amy Deacon

Senior Project Manager

Liam Cooper

Project Manager

Martin Greenwood

Senior Web Developer

Tanya Akther

Product Executive

Matt Miller

Senior Designer

Steph Ironside

Business Operations Manager

Joe Gwynn

Senior Web Developer

James Brown

Systems Architect

Charlie Heavey

People & Talent Manager

Mark Parker

Senior Designer

Bobbie Hiscock

Senior Content Manager

Jasper Church

Acquisition Executive

Zoe McFarland

Acquisition Manager

Camille Patricot

Client Success Manager

Oliver Walker

Senior Content Specialist

Georgia Bullingham

Social Media Executive